By Jacinta Jardine, Caroline Earley and Maria Lyons At SilverCloud, we always strive to provide our customers, supporters and their clients with a seamless, accessible user experience. Listening to our customers is at the core of what we do. Therefore, we always make sure to tap into the experience and knowledge of SilverCloud’s users and supporters to help us continuously improve the platform
Space for Supporters: How and Why we Improved the Supporter Experience
March 3rd, 2019 - SilverCloud Health has supported over 200,000 users to date, with 50% of those having joined in the past 12 months alone. An integral part of this service is the supporters, who play a crucial role in making the program accessible and attainable for clients. Much of our work in the development/design team is focused on clients and the client side of the platform. However, in
Cultural differences in psychotherapy: implications for internet interventions
February 27th 2019 - Cross-cultural studies have confirmed that mental disorders occur worldwide. However, studies examining differences in both diagnosis and treatment are scarce and a limited number of studies have analysed cultural differences in mental health. For instance, research has shown that differences in depression rates represent problems with definition and measurement, which do not
Personal recovery approach and self-management of symptoms in Bipolar Disorder
January 14th, 2018 - Bipolar disorder is a chronic and disabling mental health condition that affects 2% of the global population, and 1% of the UK. It is characterised by extreme mood fluctuations, including recurrent episodes of both depression, mania and mixed affective states.
Low-engagement in online psychological treatments and how to best support these patients
Psychological interventions are increasingly being delivered online. To date there is a vast body of research supporting the efficacy of such interventions in treating symptoms of depression and anxiety.
IAPT Integrated Care - iCBT for Comorbid Depression and Anxiety in People with Long-term Conditions
The link between our bodies and emotions is evident in many ways. For instance, when an individual suffers from chronic physical illness or a long-term condition (LTC), such as diabetes, cancer, and cardiovascular diseases, it can have a life-changing impact on an individual’s emotional and psychological well-being.
Mental Models: Exploring User Metaphors for the Experience of iCBT
Metaphors are linguistic tools that help us to describe abstract concepts by providing a mental link to a more familiar phenomenon. They allow us to ground complex ideas or experiences in undistorted, material reality.
Why Integrated Health Care? The impact of a growing and aging population and an increase in prevalence of chronic diseases on the NHS has led to the consideration and development of new models of care to help meet rising demand and different population needs.
How to Strive in the Face of Challenges: Developing your Resilience
Life is wrought with problems; being resilient is not about ridding yourself of them, it is about facing them head on. Resilience is the capacity to face, overcome, and even be strengthened by difficult experiences.
Building the Bridge Between Mental and Physical Health: Integrated Care and Digital Solutions are Key
Once perhaps dismissed as a concept left to new-age thinkers, the mind-body connection is now well documented by medical researchers and physicians. Integrated Care can help to improve patient care and reduce health inequalities, reduce unscheduled hospital admissions and help people to manage their own health and wellbeing.