Working with the NHS to transform mental health support for patients
A cost-effective approach to NHS online therapy and IAPT therapy










We work with the NHS to help meet mental health and wellbeing needs amongst the UK population and build capacity for NHS organisations to better support patients at a time of unprecedented demand.
We offer Internet-based Cognitive Behaviour Therapy (iCBT) through a series of digital tools - including a dedicated wellbeing and specialist mental heath app - online content, and further evidence-based support, focused on everything from depression and anxiety to stress and resilience.
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Up to 80% of participants show improvement in depression and anxiety symptoms.
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Proven to treat 4X the members at ¼ the cost of face-to-face therapy.
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65% of users achieve clinically significant improvement.
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93% users satisfaction.
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Helped over 1M+ users think and feel better.
Up to 80% of participants show improvement in depression and anxiety symptoms.
Proven to treat 4X the members at ¼ the cost of face-to-face therapy.
65% of users achieve clinically significant improvement.
93% users satisfaction.
Helped over 1M+ users think and feel better.
Clinically validated, confidential, & on-demand programmes

Wellbeing
Helping users create positive changes that allow them to reduce stress and increase resilience through various techniques drawn from Positive Psychology.
Programmes to help users create positive changes that allow them to reduce stress and increase resilience through various techniques drawn from Positive Psychology.
- Stress
- Resilience
- Covid-19 Anxiety
- Money Worries
- Positive Body Image

Mental Health
Helping users better understand and manage their mental health symptoms.

Chronic Conditions
Supporting the mental health impact of living with a long-term condition.
Supporting the mental health impact of living with a long-term condition.
- Chronic Pain
- Diabetes
- CHD
- COPD & Lung Conditions

Substance Use
Helping users assess their relationship with drugs and alcohol to determine their need to quit or cutback.
Programmes to help users assess their relationship with drugs and alcohol to determine their need to quit or cutback.

Family
Supporting the mental health and wellbeing of new parents, children, teens, and their caregivers.
Supporting the mental health and wellbeing of new parents, children, teens, and their caregivers.

Digital Tools
A comprehensive array of digital health tools empowering providers and patients to enhance the patient care experience.
Remote digital tools to improve access, reduce admin demand, provide enhanced therapy sessions, encourage patient engagement and onboarding completion:
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Building capacity to reach more patients even when resources are stretched
The SilverCloud® by Amwell® platform is a world-leading mental health and wellbeing platform support, partnering with organisations across the NHS, to deliver clinically-proven, CBT-based, confidential, and accessible support to their patients.
As the demand for mental health support grows and the stigma attached to seeking help for mental health conditions is slowly removed, we know the significant impact this can have on NHS organisations and their already stretched capacity. So, whether it’s removing some of the pressures on clinical staff and saving them time they could spend with other patients, or providing scalable access to more people, SilverCloud can help meet the diverse needs of NHS patients and deliver results comparable to traditional face-to-face therapy with online IAPT counselling.

Convenient, on-demand access to evidence-based digital healthcare
Tailored support, expert advice, and self-guided resources whenever your patients need it, helping to provide CBT on the NHS. Simple to use and always on hand, the SilverCloud® platform offers a one-to-one digital experience suited to the personal needs of NHS patients as part of its IAPT services.
Like having a dedicated therapist in your pocket, we want to help people back to their best selves, with a wide range of specialist content, including through a mental health and wellbeing app, that provides clinically-proven behaviour therapy and online NHS counselling support.

Transforming mental health and wellbeing support within the NHS
Scalable solutions to help make IAPT services more accessible and improve patient outcomes. Even before the impact of the COVID-19 pandemic, demand for NHS mental health support had never been greater, putting an added serious strain on every part of the NHS. To be able to offer a tailored, effective, clinically-proven solution is difficult to do, in normal times, let alone in the face of a global pandemic. Together, we are transforming the role of digital healthcare inside the NHS to help you reach more patients, more quickly, than ever before.

The solution: online NHS counselling 24/7
A clinically-proven and scalable mental health and wellbeing digital solution, to support NHS IAPT services at a time when more people need more convenient, confidential support than ever before. Designed for people with busy lives, SilverCloud® interactive digital programmes fit seamlessly into the daily routines of users and their families, providing online IAPT counselling.
With the SilverCloud® platform, NHS patients who need support get immediate, 24/7 online NHS counselling with access to a suite of interactive digital content addressing a wide range of issues, including sleep, resilience, depression, and anxiety. There’s a programme for every patient - all proven to help people feel better, quickly.
Related content
Explore our content library and find the tools and resources to improve your population’s wellbeing and mental health. Your one-stop-shop to digital mental health resources - from podcasts to our latest case studies and white papers.

Health Systems Playbook: Reshaping the Mental Health Pathway With Digital Solutions
Learn about the increased challenges facing healthcare providers, and how digital therapies relieve the strain, supporting systems and staff to operate more effectively, efficiently and economically.
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Live Webinar: Using digital interventions to explore relationships with alcohol
Join SilverCloud® in a conversation with Josh Connolly, leading resilience coach and influential mental health advocate, and Inclusion, part of Midlands Partnership NHS Foundation Trust (MPFT) on 8th December.
Sign up now
Programme Guide: Mental Health, Wellbeing, Chronic Conditions and Children & Young People
Download our guide to learn about our selection of effective programs, covering mental health, wellbeing, chronic conditions, and adolescents.
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Estimating the Economic Benefit of iCBT
A mapping function to aid prediction of QALY gains from routinely collected data
Read now
Case Study: How Greater Manchester HSCP Saved 29,070 Hours of Staff Time With Digital Mental Health Services
This case study showcases how Greater Manchester Health and Social Care Partnership (GMHSCP) rolled out a digital mental health programme during COVID-19 to continue to deliver a vital service with limited resources. It outlines the challenges, approaches, and results GMHSCP achieved by implementing SilverCloud.
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On-Demand Webinar: Direct-to-Digital: Instant Access to SilverCloud
Reduce admin and increase workforce capacity with a digital, self-referral pathway to SilverCloud programmes. With guests Mayden, Northamptonshire NHS Foundation Trust and Berkshire Healthcare NHS Foundation Trust
Watch Now
Datasheet: Integrating Digital Therapeutics for Mental Health into Secondary Care Pathways
In this datasheet you can find the benefits of integrating digital therapeutics into secondary care settings
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Podcast: Digital Health within an Integrated Care System
In this episode, SilverCloud’s Senior Digital Health Scientist Dr. Jorge Palacios chats with Dr. Brian Palmer, Vice President of Mental Health and Addiction, Allina Health about how an integrated and coordinated care system combined with digital health can help to serve the growing needs of the community.
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Podcast: Adherence and Engagement with Digital Interventions
In this podcast, SilverCloud’s Digital Health Scientist, Dr Jorge E Palacios, speaks with Dr Ina Beintner, Chief Science Officer at MindDoc, and SilverCloud colleague and Digital Health Scientist, Angel Enrique. Ina’s background has been in e-mental health, and she is very passionate about improving adherence of interventions.
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Blog: Introducing our Newest Programme – Space from Drug Use
According to the 2021 World Drug Report published by the United Nations Office on Drugs and Crime (UNODC), nearly 5.5% of the world’s population, ages 15 to 64 have used drugs in the preceding year.
Learn More
Blog: Taking Care of Your Family from the Inside Out
When low mood and anxiety enter the family dynamic the overall costs can be high – both emotionally and financially. Families may struggle to support each other, leading to caregiver burnout or further distress in the family unit. According to the National Alliance on Mental Illness (NAMI), caregivers spend close to 32 hours a week – beyond typical care hours and routines - providing care to family members struggling with their mental health.
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Blog: Space for Sleep, SilverCloud Health’s Program for Insomnia Shows Promise for Creating an Escape From Sleepless Nights and Making Room for Restorative Sleep.
Most of us have experienced issues with sleep at various times in our lives. However, if you are having difficulty falling or staying asleep on three or more days a week and these difficulties are causing distress or problems in daily life, then your sleep issues may fall into the category of insomnia. It is estimated that 7-10% of people are affected by insomnia, with resulting health, social, and economic consequences (Ohayon, 2002; Sofi et al., 2014; Daley et al., 2009).
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Victim’s childhood trauma festered: ‘I didn’t articulate the anger and pain stirring inside me’
A young man who turned his life around after serious childhood trauma has told how he “wore a mask for years” to hide the root cause of his mental health suffering.
Read nowPodcast: CBTalks
Presented by clinically proven and leading digital mental health platform SilverCloud® by Amwell, each episode invites a special guest to join Dr Dan Duffy, Senior Digital Health Scientist, to discuss various aspects of mental health and wellbeing. Delve into the topics with us as we explore personal stories, new research and how different healthcare providers such as the NHS, HSE, employers and insurers can best utilise digital mental health to support the needs of their clients. Hosted on Acast. See acast.com/privacy for more information.