Croydon Talking Therapies IAPT service offers mental health support to a population of around 300,000 people in Croydon.
Croydon Talking Therapies went live with the SilverCloud solution in October 2016. Their goals for implementing a digital health service were:
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“With the SilverCloud solution we were able to extend service reach with an online self-sign-up page, while achieving outcomes averaging 52%. It provides an easy way of accessing treatment, making it quick for patients to get their first appointment.” JOANNA ADAMSON SENIOR COGNITIVE BEHAVIOURAL THERAPIST |
Goals:
The SilverCloud Solution included:
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An online self-sign up page was introduced in March 2018, to help increase access to mental health services, especially for hard to reach groups such as new mothers, those that find travel to treatment centres difficult or those experiencing stigma around seeking mental health support.
The Results
Better capacity management
Reduced waiting times
Faster Access to Treatment
Easy to access treatment and quick to get a first appointment
Increased Reach
Improved access across hard to reach groups, it has been especially useful for people who find it hard to attend clinics such as new mothers
Quality Clinical Outcomes
SilverCloud recovery rates exceed national recovery targets
For more detailed information request a copy of the Croydon Case Study
