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PCMIS Health Technologies contracted to support SilverCloud® by Amwell® delivery of National Digital Mental Health Program for Ireland

A Seamless Integration

Through a seamless integration with SilverCloud® by Amwell® (NYSE: AMWL), the leading digital mental health platform that provides evidence-based guided digital Cognitive Behavioural Therapy (CBT) programmes, PCMIS Health Technologies’ patient record system will provide effective, evidence-based case and risk management and outcome monitoring. In addition, PCMIS will facilitate comprehensive national reporting as part of the next phase of the SilverCloud and Ireland Health Service Executive (HSE) partnership.

PCMIS and Amwell have a history of collaboration and integration, having been the first to offer a “Digital First” referral and treatment pathway for NHS England Talking Therapies services in 2019. This is the first time the companies have worked together on a national health programme and as such, marks a new phase in their integrated approach to deliver tech solutions that drive service efficiencies and improve treatment outcomes.

Byron George, Chief Executive Officer at PCMIS Health Technologies said:

“This is a great opportunity for us to strengthen our working partnership with SilverCloud® by Amwell® for the public good. As an evidence-based, clinically led health technology company we share a set of values, as well as health care clients, with the SilverCloud platform and are excited to be supporting their already impactful work in Ireland.”

Elaine Martin, Director of SilverCloud Clinical Operations at Amwell, said:

The SilverCloud platform has seen a significant increase in use since working with the HSE. Our ongoing collaboration with PCMIS will play a key role in maintaining the efficient delivery of services on the platform through this growth."

Hannah Farrell, Supervisor of SilverCloud Clinical Operations at Amwell added:  

"We are thrilled to work alongside PCMIS as part of our ongoing growth and the maturity of our clinical operations. The SilverCloud platform delivers a series of evidence-based mental health programmes to a wide range of customers in Ireland, including a national contract with the HSE. As we continue to grow, we require an effective online mental health case management system and this is what PCMIS have worked with us to provide."

Addressing a Growing Need

In November 2022, the HSE announced SilverCloud. The partnership was designed to address the growing need for access to mental health support in Ireland.

Through the partnership, clinicians in Ireland can refer patients to SilverClouds evidence-based guided digital CBT programmes

  • Active use of the digital mental health platform in Ireland has increased 85% in ten months
  • Nearly half of users (49%) with clinical levels of depression have shown clinically meaningful improvement.
  • 59% of users with clinical levels of anxiety have shown clinically meaningful improvement.
  • The average time users spend on the platform has also increased by almost 10% in this period.

The service has now seen over 12,300 referrals from Ireland-based GPs, Primary Care Psychologists, Counselling in Primary Care and Jigsaw as they identify the SilverCloud platform as a potential solution to support their patients. The platform continues to see a 94% user satisfaction rate.

PCMIS and SilverCloud began working together in May 2023, aiming for the integration and case management capabilities to be in place to support the HSE programme in November 2023.

For more information about the SilverCloud platform people  can visit https://www.silvercloudhealth.com/ie

For further details about PCMIS people can visit www.pcmis.com

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About SilverCloud® by Amwell®

SilverCloud® by Amwell® (NYSE: AMWL) is a leading digital mental health platform, enabling providers, health plans and employers to deliver clinically validated digital health/therapeutic care that improves outcomes and increases access and scale while reducing costs. Developed in Ireland in 2012, the multi-award-winning digital mental health platform is a result of 20 years of clinical research with leading academic institutions. Today, the SilverCloud programs are being used by more than 500 organizations globally to meet their populations’ mental health needs. Global experts have clinically proven the platform through fully randomized control trials and anonymized, real-world data from over one million SilverCloud users. The platform is a leader in the industry with its effectiveness, engagement and range of clinical programs that encompasses the spectrum of mental health needs.

Learn more at www.silvercloudhealth.com    


About Amwell

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, insurers, patients and innovators to deliver greater access to more affordable, higher quality care. Amwell   believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions. For more information, please visit https://business.amwell.com/.


Amwell®, SilverCloud®, ConvergeTM, CarepointTM and the Amwell Logo are registered trademarks or trademarks of American Well Corporation. All other trademarks are the property of their respective owners.


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