Digital Mental Health Programmes for Secondary Care
Connecting patients and practitioners across all levels of acuity
A new, personalised care model
Backed by 20 years of research, SilverCloud® by Amwell® is an evidence based digital mental health platform with a variety of programmes across symptoms. Based on Cognitive Behavioural Therapy (CBT), the platform is designed to support patients at every level of stepped care.
Structured to align and integrate to the NHS integrated primary community mental health care model, SilverCloud programmes focus on the needs of individual patients rather than building care in siloed services, preventing patients from falling through the cracks of disjointed care. Learn more about SilverCloud supports the IPCMH model.
Services who partner with SilverCloud® by Amwell® can deliver flexible and evidence-based personalized care, ensuring patients seamlessly move between services without getting lost in the system.
Support while waiting
Providing patients with access to a digital programme while they are waiting for their active treatment to begin enables them to use that time productively. Programmes can help individuals to familiarise themselves with the principles of the therapeutic process that they are about to begin and to start thinking about their goals.
A tool for homework
As SilverCloud® programmes are conveniently accessible on the patient's phone, they provide a convenient way for homework to be set and completed. Journal entries can be written in the moment and tools accessed at any time. Plus, clinicians can see the tools and modules a patient has engaged with, increasing transparency. If there has been no activity, the patient can be sent a reminder via the SilverCloud® secure messaging function.
Synchronous support
Each SilverCloud® programme incorporates multiple evidence-based tools which can be utilised within face-to-face therapy sessions either in person, or remotely. SilverCloud®'s Tools for Therapy functionality overcomes many of the challenges of remote collaboration including sharing documents in advance via email and getting completed work back from the patient. In-session work can take place on the platform and is accessible to both patient and clinician after the session.
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Continuity post-treatment
Patients have long-term access to their SilverCloud® programme so they can continue to use the tools and access their work after their active period of treatment has ended. Additional programmes and modules can be assigned to the patient if it's felt they need further support as they progress through their recovery.
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Seamless integrations
SilverCloud by Amwell and Access Rio allow integrated electronic patient records (EPRs) to provide NHS services a seamless experience for patients and clinicians to further maximize patient outcomes.
The SilverCloud platform can also seamlessly integrate into NHS case management systems, such as PCMIS and IAUPTus. Its Application Programming Interface (API) enables patient data to move seamlessly throughout the stepped care model.
On-demand, digital mental health programmes
Our goal is to create a seamless transition between primary and secondary mental health care, preventing overloads and ensuring accessibility for everyone with mental health needs. Ultimately, the goal is to ensure that digital tools are an integral part of all mental health services, offering diverse options to cater to the varying needs of patients and the complexities of secondary care
Steve Skinner
Service Development Lead, Lincolnshire Partnership NHS Foundation Trust (LPFT NHS)
| Hanna is struggling with her mental health. She visits her GP. |  |
| Hanna is struggling with her mental health. She visits her GP. | |
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Hanna’s GP refers her to the community mental health team. |
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Hanna’s GP refers her to the community mental health team. |
| Hanna is assessed and joins a waiting list for specialist psychological support. |  |
| Hanna is assessed and joins a waiting list for specialist psychological support. | |
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While she waits, Hanna uses the Recovery programme, with support from a mental health practitioner. |
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While she waits, Hanna uses the Recovery programme, with support from a mental health practitioner. |
| When Hanna begins therapy, she has already thought about her goals. |  |
| When Hanna begins therapy, she has already thought about her goals. | |
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Hanna prefers remote therapy. Her therapist uses Tools for Therapy to collaborate during sessions. |
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Hanna prefers remote therapy. Her therapist uses Tools for Therapy to collaborate during sessions. |
| Hanna uses the Recovery programme between sessions. |  |
| Hanna uses the Recovery programme between sessions. | |
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At the end of her treatment, Hanna has access to her work in the SilverCloud® platform so she can maintain the effects of her treatment. |
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At the end of her treatment, Hanna has access to her work in the SilverCloud® platform so she can maintain the effects of her treatment. |