Privacy Statement

    This privacy statement gives some extra information about data processing on the SilverCloud platform. If you use the SilverCloud platform as a client or supporter, please also refer to the "privacy policy" available on the platform.

    Effective date: 25 May 2018


    We use third party sub-processors to host the SilverCloud platform and comunicate with you.


    Armor Defense Ltd, 268 Bath Road, Slough, Berkshire, SL14DX, United Kingdom

    We use Armor Defense to host the SilverCloud platform and database.

    Location of processing: EU

    Armor Terms of Service (See "TERMS OF SERVICE AGREEMENT - EMEA & Asia Pacific")

    Amazon Web Services

    Amazon Web Services EMEA SARL, 5 rue Plaetis, L-2338 Luxembourg

    We use Amazon Web Services to store encrypted backups and send email notifications.

    Location of processing: EU

    AWS Privacy Policy


    Zendesk International Limited, One Grand Parade, Dublin 6, D06 R9X8, Ireland

    We use Zendesk to handle technical assistance communication.

    Location of processing: US and EU

    Zendesk Privacy Policy


    Esendex Limited, 20 Wollaton Street, Nottingham NG1 5FW, United Kingdom

    We use Esendex to receive and send SMS text messages.

    Location of processing: EU

    Esendex data protection terms and conditions
    Esendex information secutity statement


    If you wish to contact SilverCloud regarding our use of your Personal Data or to exercise your rights, please contact the Data Protection Officer:

    Data Protection Officer
    SilverCloud Health
    One Stephen Street Upper
    Dublin 8