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Exploring Machine Learning Tools to Improve Mental Health -

Alongside the recent growth in digital treatments for mental health, there has been a rise in the exploration of how machine learning (ML) can be used in this field. Much of the research so far is focused on the efficacy and accuracy of machine learning...

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Maria Lyons, User Experience Designer at Amwell®
January 21, 2022

Design Ethics for Mental Health: How and Why We Avoid Dark Patterns

Over the past decade, digital mental health treatmentshave been steadily on the rise to address the gaps in access to traditional methods of care. This rise has rapidly accelerated over the course of the COVID-19 pandemic. There are more ways than ever

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Maria Lyons, User Experience Designer at Amwell®
December 14, 2021

Imagery in Digital Mental Health | SilverCloud Health

How we use images throughout the SilverCloud platform As soon as we open the apps on our phone or turn on our screens we are immediately viewing content – content which not only provides us with text but an image that helps our understanding of what we...

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Guide

Guide: Managing and Reducing Mental Health Waiting Lists

The whitepaper looks at live support models proposed in the Five Year Forward View as well as digital models, such as the SilverCloud® by Amwell® platform, which have been well tested in IAPT services.

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Maria Lyons, User Experience Designer at Amwell®
October 18, 2021

User Research in Mental Healthcare | SilverCloud Health

The first lesson for a user experience designer is to go out and talk to your users. But what if your users aren’t easy to access? Or the subject is a person’s mental health? In the last few years, there has been a lot of awareness-raising around mental...

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Maria Lyons, User Experience Designer at Amwell®
March 11, 2019

Space for Supporters: How and Why we Improved the Supporter Experience

March 3rd, 2019 - SilverCloud Health has supported over 200,000 users to date, with 50% of those having joined in the past 12 months alone. An integral part of this service is the supporters, who play a crucial role in making the program accessible and...

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