Weave digital care into in-person, virtual, and automated care settings.
With the Amwell Converge™ platform, you can activate solutions—behavioral health, scheduled visits, specialty consults, and more—to meet your unique needs, weaving in-person, virtual, and automated care components to create a connected, patient-centric experience.
Connect with patients in one click directly from your EHR and engage with them pre- and post-visit.
Attract and triage new and existing patients by providing accessible, immediate virtual care that can flex to meet your needs.
Our self-guided and coached evidence-based digital wellbeing programs offer patients support in strengthening their mental health and wellbeing between visits.
Our large network of board-certified psychiatrists help you better address urgent psychiatric crises in EDs and acute inpatient medical floors, as well as provide scheduled coverage for inpatient psychiatric units and outpatient care.
Amwell Automated Care Programs extend the care connection between visits, using intelligent, clinically-based conversations and a next-best-action decision engine.
Bring remote providers to patients anywhere, anytime.
Deliver high quality mental health outcomes in the primary care setting.
Together, we can deliver on your hybrid care ambitions. We have experience working with more than 2,000 of your peers and have built our future-ready platform based on that knowledge and our more than 15+ years of hybrid care experience.
Converge has provided our clinics with a virtual visit platform designed for healthcare which integrates with the electronic health record for an enhanced patient and clinician experience. We are pleased to partner with Amwell to deliver virtual visits to our patients at the moment this care is needed.
In collaboration with Amwell, we’ve developed a text-based program out of Amwell’s suite of automated care programs. It’s a chat functionality and you don't need to download an app, which we know is a barrier for a lot of patients. This is a way for us to check in on our patients with frequency without taking a staff member to do it.
I'm working with patients that may be experiencing suicidal ideation. I have to show that I'm keeping them just as safe as I would as if they were sitting across the table for me. [I can do that with] the Converge platform. If I have someone that I feel is not safe, I can use that pop out screen [to remain on screen with them] while also seeing their address. I can send help to them right away, and I never have to stop the care. Then because I’m in the EMR, I can see when they've actually arrived safely in the emergency room.
To help address a shrinking workforce and provider burnout, St Luke’s University Health Network partnered with Amwell to offer Amwell’s digital mental health programs to its employee population.
We talk with Dr. Zenobia Brown, senior vice president and associate chief medical officer at Northwell Health, about the best strategic opportunities for between-visit care.
In this whitepaper, we share six ways virtual and automated care can help your health system deliver better behavioral healthcare while also saving on avoidable costs.
